Negotiations are commonplace in the business world, so the rule is that the better you negotiate, the better you are in business. According to Enterpreneur, these are the key skills that entrepreneurs must master in order to have successful communication.
The image of the entrepreneur is often idealized. Most think they are great leaders who come up with all the best ideas and have teams that blindly follow their every word. Sometimes this is true, but in most cases entrepreneurs work very hard with the team in order to think together and then realize good ideas.
Good communication is a key factor in this process. It determines whether an entrepreneur will be successful, because even the best ideas can fail if the communication is bad and full of mistakes.
In doing so, communication is not just a conversation, it involves several key skills that entrepreneurs must acquire.
According to Enterpreneur, these are the key skills that entrepreneurs must master in order to have successful communication.
- Clear conversation
Conversation is the basis of communication and its importance should not be overlooked. Even a simple, friendly conversation with employees can build mutual trust, but also reveal some problems before they become too big and too serious. A healthy dose of talking to a stranger can also lead to a business opportunity. Be more approachable, friendly, because that way you can talk to everyone.
- Body language
Much of the communication is non-verbal, so perfecting body language is a necessity. Posture is important at all times – stay upright, whether sitting or standing, pull your shoulders back slightly, and keep your head high and upright. Look people straight in the eye and do not frown. Do not keep your hands in your pockets. These are just some of the goal setting shareware that you can use. By improving your body language, you can take control of every situation.
You do not have to be a Mercel Proust, but you do need to learn to write directly and strongly. Surely you often use e-mail in communication, so it is important to know how to clearly and accurately articulate your thoughts through this medium with as few mistakes and ambiguities as possible.
The easiest way to improve your writing is to read books and other literature on a regular basis.
The entrepreneur may often need to make presentations of his ideas and work in multiple formats. You may need to present financial statements to partners or some interested investors. Or you may need to present your services and products to interested clients. You may even need to give a talk at an entrepreneurship fair. In all the above cases when presenting you need clarity, conciseness, self-confidence and posture.
In the business world, negotiation is commonplace, so the rule is that the better you negotiate, the better you are in business. It will be easier for you to provide good conditions for renting an office, to pay more reasonable salaries to the employees and to get better offers from the clients. For effective negotiation, the right words are not important, but the timing, the knowledge of the key facts and of course the self-confidence are also important.
Although you are less likely to be a mediator than a speaker, sometimes you will have to resolve certain conflicts. You may need to resolve a dispute between two employees over who was responsible for getting the job done. Or maybe two different suppliers will come into conflict over a communication error. Either way, you need to listen to both parties and help them resolve their issues.
Debating does not mean scolding. It can be a healthy discussion for two or more options in an environment full of mutual respect. The purpose of the debate is not always to defeat the opponent, it is crucial to present your opinions and beliefs in the best possible way. This will make it easier for investors, partners and employees to clarify their ideas.
The leader has many responsibilities, but in communication the most important thing is to show self-confidence, trust and passion. You will inspire people with everyday messages, public and private, and it is crucial to stay as a leader in order to maintain your powerful image.
- The entrepreneur must be polyvalent
Today there are various communication platforms – phone calls, sms, email, video chats, instant messaging, Facebook, and you have to choose the one that is appropriate in which situation. Choosing the right medium is very important.
Listening is probably the most important communication skill, as it is applicable in many situations. Active listening helps in the conversation, debates, conducting, negotiating and mediation, because with them you show thoughtfulness, empathy and engagement of the people around you.
Once you master these 10 key communication skills, you will have a better chance of succeeding as an entrepreneur and businessman. As with any skill, communication cannot be perfected without practice. Therefore, try as much as you can and be aware of each of your performances.
Source : Entrepreneur